Why should I submit a report?

We want to be a reliable and trustworthy partner for you. Compliance with applicable law is a key basis for this. Therefore, it is important to counteract potential malpractice directly and as early as possible. To do this, we also rely on reports.

For what concerns should the online whistleblowing system be used?

This online whistleblowing system was set up for reporting information on matters relating to compliance, i.e. violations of the law or internal policies that intend to prevent employees from breaking the law.

You can use the system to provide reports about possible compliance infringements which could have serious consequences for the company. This includes criminal and administrative consequences. For this reason, the following topics are particularly important to us:

1. Asset and property crimes
2. Anti-competitive practices
3. Data protection violations
4. Suspicions of money laundering
5. Violations of human rights, social and environmental standards
6. Harassment, especially sexual harassment and/or gender-based harassment
7. Environmental breaches
8. Other legal infringements

What is the process for submitting a report or a question? How do I set up a postbox?

To submit a report, start by clicking the "Submit report" button located at the top of our introduction page.

The reporting process consists of 4 steps:

1. First, you will be asked to read some information on the protection of your anonymity and to answer a security query (a so-called CAPTCHA).
2. On the following page, you will be asked about the category of your report. This is only additional information to us and does not have any effect on how your report will be treated. We treat all incoming reports equally.
3. On the submission page, you can elaborate on your report or question in your own words and answer questions about the report by simply selecting responses. Following the submission of your report, you will receive a reference number to confirm that you have sent this report.
4. Please subsequently set up your own secured postbox. This will be used to provide you with feedback or, if necessary, information about the status of your report. We strongly encourage you to set up a postbox. Often, we will have additional questions to investigate the matter properly.

If you already have a secured postbox, you can access it directly via the "Login" button. Again, you will have to answer a security query first.

How and when do I receive feedback?

The online whistleblowing system used here places the utmost importance on protecting the whistleblower.

When you set up your secured postbox, choose your pseudonym/ user name and password yourself. Your report is kept anonymous through encryption and other specialised security measures. Please do not use a PC provided by your company to submit your report, where possible.

You will receive a receipt confirmation and feedback about what is happening to your report within seven days via the secured postbox, or we will ask you questions if there are any matters requiring clarification. Please note that you have to access your secured postbox proactively to check for new messages.