Transparency and compliance with laws, rules and values are requirements for responsible conduct

Why should I submit a report?

Our goal is to set standards, not only by virtue of our competency and performance, but also the way in which we act. This includes compliance with requirements of the Code of Conduct, with values and obligations as well as with legal provisions.

Perhaps you have knowledge of behavior that puts our company at risk. But perhaps you are afraid of passing on this information personally.

We want to effectively protect you as a whistle blower and are providing you with a communications platform secured by the latest technology for submitting reports with your name or anonymously. That allows you to actively participate in the clarification by setting up an anonymous postbox.

Every individual shares the responsibility for protecting our company against damage.

What cases can I report?

You can report breaches of the law, policies or rules of conduct, such as:

• Criminal offences such as corruption
• Information about behavior that may influence financial reporting or independent auditing
• Serious breaches of the Code of Conduct and Policies and Procedures.

Please do not use this system for customer enquiries or complaints, or to ask questions about products or services provided by T-Mobile Polska. They will not be processed by this portal.

You will receive precise information about the potential focal points of a report in the course of the reporting process.

How does a report work? How do I set up a postbox?

If you would like to send a report either with your name or anonymously, click the “Submit a report” button at the upper left of our info page.

The reporting process consists of 4 steps.

1. First you are asked to read information on protecting your anonymity and to respond to a security confirmation.
2. On the next page you are asked for the topic of your report.
3. On the reporting page, phrase your information in your own words and select answers to questions about the case. You may use up to 5,000 characters in the free-text field, which corresponds to a full A4 page. You may also attach small files up to 5 MB to support your report. Bear in mind that documents may contain information about the author. After you send your report, you will receive a document number as proof that you have sent this report to T-Mobile Polska.
4. You can then set up your own, anonymous postbox. You can then receive feedback from us, answer follow-up questions and be notified about the progress of your report via this postbox.

If you already have an anonymous postbox, you can reach this postbox directly via the “Login” button. Here as well, you must first respond to the security confirmation.

The system protects your anonymity technically provided you do not enter any information that makes it possible to identify you.

We assure you that we are not interested in your personal information as the whistle blower, but rather on the case you are reporting. Irregularities should be exposed and financial damage averted.

How do I receive feedback and still remain anonymous?

The utmost principle of the tip-off procedure used here is to protect the whistle blower. The functionality of anonymity protection is certified and may be check at any time. When you set up your anonymous postbox, you select a pseudonym and password yourself. Your report is kept anonymous through encryption and other special security routines. You will never be asked for your personal information during the reporting process. The system protects your anonymity technically provided you do not enter any information that makes it possible to identify you.

You can additionally protect your anonymity by using a public PC (e.g., at an Internet café).

You will receive feedback about what is happening with your report via your anonymous postbox. If any details are unclear they can also be clarified this way. We are interested in your tip-offs to avert damage, not in you personally.